Who We Are ?
Volume10 Communications Hub offers inbound and outbound call centers along with 24×7 live chat support, helping small and medium businesses to manage their customer relationships. Ever since our inception in 2015, we have been exceeding expectations with their key expertise and experience in the field, knowledgeable call center agents and managers, enterprise-level software and business architecture.
We’ve built our credibility in UAE with our ability to go above and beyond with a team that truly believes in delivering value in every call. We’re not offering a commodity to our customers, but a service that’s designed to support your team towards better sales, support and success.
Our inbound services include a virtual receptionist who can manage calls and record them on your behalf, a customer service management team who runs the calls and a chat service that eases the process of bookings and appointments through a non-voice process.
Our outbound solutions offer lead qualifications and sales calling (making calls on behalf of your company), survey calls for new products, Omnichannel chat services and B2B mystery calling or shopping for existing call center companies. We can also integrate our chat services with your social media platforms and help customers reach us faster and easier.
Why choose us
To become a leading Dubai-based contact center offering world-class solutions at affordable prices, locally in the UAE, eliminating the need for outsourcing or offshoring.
7+ Years Experience We Have
To transform the pre-sales, sales and post-sales experiences with exceptional customer service
We Provide Qualified and Expert
To scale to growth of 50+ professionals who grow with us and experience success and productivity every day
Quick Response and 24/7 Support
VOLUME-10 Communications Hub offers inbound and outbound call centers along with 24×7 live chat support.
Customer Support
We provide Automotive, Finance & Insurance clients with several contact options to choose from. These include Telephone, Live Chat, and Email. Our response time is stunningly fast.
Sales Driven Services
We have built a high reputation in the areas of reliable call center services to the retail industry of all kinds, online or offline, B2B, B2C, C2C, or any other type of retail operation.
Fast Response Time
We offer a patient hotline, phone answering and live chat support for automotive centres. We can also assist you in upgrading your digital media presence and help more patients reach you from across the globe.